Privacy Policy
We (also referred to as “we”, “us” or “our”) are committed to protecting your personal information and your privacy.
This Privacy Policy is designed to explain how we collect and store the information you provide through the Swiftcrest Valnex website (the “Website”).
These principles will be upheld:
- To be transparent about how we collect and process your personal information:
We want you to be able to make informed choices about how your personal data is used and processed. That's why we've created this website. To achieve this, we use a range of methods and processes to provide you with relevant information about the use of personal data.
If we determine you need specific details, we’ll provide you with the information at the appropriate date and time.
We’re happy to answer any questions and provide any clarifications you require regarding legal limitations. You can contact us via email at the address below: info@swiftcrest-valnex.com
- We will use personal data solely for the purposes outlined in this policy.
Personal Data may be processed by Us for various purposes, including to provide the website to you and connect you with third-party trading platforms (the 'Services'); to enhance the site; protect our rights and interests; facilitate the maintenance and provision of the Services; comply with legal and regulatory obligations; and conduct administrative and business activities that support the delivery and use of the Services.
We also process personal data to better understand your preferences and needs.
- To access essential tools to safeguard your rights regarding personal data:
To support the exercise of your rights, we have robust processes in place. Contact us at any time to request access to your personal data. We can correct or delete it, and stop processing it for specific purposes or altogether. We can also transfer the information to you or to a third party. We will do our best to accommodate your requests.
- Protect your personal data:
While we cannot guarantee the absolute security of your personal data, we are committed to continually implementing a range of measures and best-practice techniques to ensure it remains protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy explains the types of personal information the company collects about individuals, and how it processes, shares with third parties, and protects that information, among other practices.
This Policy addresses information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through the combination of additional information we hold or are reasonably able to access.
The Policy defines “processing” as a process that involves the use or collection of personal data. This includes the management, structuring, and storage of personal data.
Our services are intended for general audiences and are not designed for use by individuals under the age of 18. We do not knowingly collect or solicit information from anyone under 18 years of age, and we do not knowingly permit such individuals to use our services. If we become aware of information collected about a child, we will remove it as quickly as possible.
2. What personal information do we hold about you?
When you use our services or channels, or visit our website, we collect personal information. We may request your personal information in certain situations. In other cases, we collect it by analysing how you use our services and channels, or by receiving information about you from our third-party partners.
3. No requirement to disclose personal information to the company and the consequences of not doing so.
You are not obliged to provide us with any personal data. However, in certain circumstances, choosing not to do so may prevent us from providing our services or may limit users’ access to the website.
4. What types of personal information can we collect? When you visit our website, we will collect the following personal information:
This includes details about your online activity log and traffic data (such as your IP address, and the date and time of access), the language you used, software crash logs, the type of browser you used, as well as information about the device you utilised. The information we collect is not personal information and cannot be used to identify you.
Personal Data We receive from you: Any personal data you choose to provide to Us when you access or connect to a third-party online trading platform via Us.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number and email address.
5. The legal basis and purposes for processing personal data
We process your personal data for the purposes outlined in this section, and do so at all times in accordance with the applicable legal basis.
Without a legal basis, the company is not permitted to use your personal data. The legal grounds on which the company is authorised to process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue their legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
- Processing is necessary to comply with a legal obligation.
Contact us by email for further details on the processing required to protect the legitimate interests.
Below is a list of reasons and legal grounds for which we may use the information you provide to us. Personal data.
6. Disclosure of Personal Data to Third Parties
The company may also share personal data, including IP address information, with third-party providers that deliver services to us, such as hosting, storage, and user experience analytics.
You can also ask us to disclose specific personal data about you to third-party trading platforms. In such cases, we will provide the personal data you have given us to those third-party platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with related entities or business partners. This can provide the Company with the resources needed to further enhance and improve the products and services it offers to its customers.
Where necessary to protect the rights of third parties or assets, the Company may disclose personal information to regulatory, local, or other official authorities.
We may also share personal data about you with potential investors or buyers, or with lenders to the company or any other company in our corporate group, in connection with a transaction (including the transfer or sale of assets owned by the company or another group company) or as part of any merger, restructuring, consolidation, or insolvency of the company or any other business in the group.
7. Third-party cookies and services
Third-party services, such as advertising providers on our website or analytics companies, may be engaged. These companies may also use cookies or other technologies.
Cookies are small text files stored on your device whenever you visit or use this website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor the products and services you may find useful. Cookies are also used for statistical reporting and analytics.
Some of the cookies we use are session cookies. They are temporarily stored on your device and remain only until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period after you close your browser. They are used to help the website recognise you as a returning user and to make it easier for you to return to the website.
Types of cookies:
We may use them according to their intended purpose:
| Type of cookie | Scope | Additional Information |
|---|---|---|
| Cookies are strictly necessary | These cookies are essential to access the features you’ve requested and to navigate our website. We use cookies to provide the information, products and services you’ve requested They are necessary for your device to download and stream data. This allows you to navigate the website, utilise its features, and return to pages you've visited previously. |
Cookies collect personal information, including your username and your most recent login date, to verify that you are currently signed in to the site. They are deleted when you close your web browser (session cookies). |
| Functionality cookies | Cookies help us recognise you each time you visit our site, and they also save your settings and preferences. | Cookies for performance |
| They persist until their expiry date and remain stored even after the browser is closed. | We use cookies to collect statistical data on the site's performance and to help improve it. They also allow us to analyse how our website is used. | Cookies store anonymous data that isn't associated with any identifiable or identified natural person. They can be cleared when you close your browser. Other cookies may remain valid indefinitely. |
Cookies are blocked or cleared
To block or delete cookies, adjust your browser settings. Below are links to guide you through the process for several popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website's functions and features may not work as expected if this occurs
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and any applicable orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for a further 12 months.
We regularly review the Personal Data we hold to ensure we do not retain it longer than necessary.
9. Transfers of personal information to a third country or an international organisation
Your personal information may be transferred to other countries (i.e. your personal data may be sent to a third country—meaning a country other than the one in which you reside—or to international organisations). The Company takes all necessary steps to safeguard the personal data you provide and to ensure that individuals can assert their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is made pursuant to a legally binding and enforceable instrument between public authorities or bodies, in accordance with Article 46(2)(a).
- The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details of the security measures it uses to protect your personal data when transferred to third countries or international organisations. To request this information, email us at info@wealthwaydigital.uk
10. Security of Your Personal Data
We have implemented appropriate organisational and technical measures to protect personal data. This includes preventing accidental or unlawful destruction, loss, or alteration of personal data.
We cannot guarantee or warrant that the security of your personal data will be maintained without error. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure resulting from transmission errors, unauthorised access by a third party, system failures, or any other circumstances beyond our control.
Where required by law or by other obligations beyond our control, we may need to disclose personal data about you to third parties, such as public authorities. In these circumstances, we cannot control how those third parties secure your personal data.
No method of transmitting personal data over the internet is completely secure. The Company cannot guarantee the security of any personal data you send to us over the internet.
11. Hyperlinks to websites owned or operated by third parties
Links to third-party websites and applications may be provided on this website. These sites and apps are not operated or controlled by the company. We are not responsible for the collection or processing of personal information by these third parties. This Policy does not apply to activities conducted through such sites or apps.
When visiting any third-party websites or apps, we recommend that you carefully read their privacy policies before deciding to access or use those services. We also suggest that you provide any personal data to them directly.
12. Changes to this Policy
This Policy may be updated at any time. If we make changes, we will notify you by posting the updated version on our website. When we make significant changes, we will also seek to inform you through methods we consider appropriate and will publish a notice on our website. Unless stated otherwise, any amendments take effect upon publication of the revised Policy.
13. Your rights in relation to your personal information
You are entitled to ask that we verify the accuracy of the personal information collected about you, correct any errors, and delete any personal information we do not require. You may also restrict the scope or types of processing of your personal information.
If you are an EEA resident, please refer to this page:
These rights are available to you in relation to the personal information you provide. You may exercise your rights by emailing the address below.
Access rights
The Company is able to verify the accuracy of the personal data being processed about you. If so, you may access your personal data.
The Company will provide an electronic copy of the personal data it currently processes and may charge a reasonable fee for any additional copies. If requested, the data will be made available electronically.
The right to access personal data must not infringe the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit the scope of its response.
Right to rectification
The Company has the right to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purpose of processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, on grounds relating to your particular situation, to the processing of your personal data based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company’s legal obligations.
This right does not apply where processing is necessary (a) to fulfil a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you may ask the company to restrict the processing of your personal data.
If you request that your personal data be restricted, we may only retain or process it with your consent, and only as necessary to establish, exercise or defend legal claims, to protect the rights and freedoms of another natural person, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.
You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure are not altered by exercising your right to data portability. The right to transfer data does not override the rights or freedoms of others.
Right to challenge
You may object at any time to the processing of personal data concerning you based on legitimate interests pursued by us or by a third party. This right also applies to profiling carried out on the basis of those legitimate interests. We will cease processing your data unless we can demonstrate compelling legitimate grounds that clearly override your rights, freedoms or interests, or where the processing is necessary for the establishment, exercise or defence of legal rights.
Regarding direct marketing, you have the right to object at any time to the processing of your personal information.
Right to decline consent
You may withdraw your consent to our processing of personal data about you at any time. This won't affect the lawfulness of any processing that relied on your consent before it was withdrawn.
You have the right to lodge a complaint with the relevant supervisory authority.
You may lodge an appeal with a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of personal data within the European Union.
The laws of the European Union and its Member States may restrict your rights in relation to your personal data, as set out in section 13.
We will provide you with the information you have requested, consistent with your rights under Section 13 of this agreement, within one month from the date we receive your request. The timeframe may be extended by up to two months, if necessary, depending on the nature of your request and the overall volume of requests. Within one month of receiving your request, we will advise you of any extension and the reasons for it.
As long as this does not conflict with the provisions of section 13 of the law, the information you request under your rights in section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also choose not to act.
If we have any doubts about the identity of the individual who lodged your request, the company may ask you to provide additional information to confirm your identity for security purposes.